frequently asked questions
Frequently Asked Questions
How long will it take to process my order?
Orders are processed within 24 to 48 hours maximum.
What are the delivery times?
Delivery times are 2 to 3 days by post and 3 to 5 days by Mondial Relay.
for shipments to Europe and internationally, the delivery time is 5 to 10 days
How do I check where my package is?
After each purchase you receive an email with your tracking number.
You can also write to us if you have lost it or not received it.
Are returns possible?
Yes, returns are accepted up to 14 days after receipt of the item. However, the return remains the buyer's responsibility.
Reimbursement is made after receipt of the item by bank transfer see return policy
Are there several sizes available?
No, each piece available on the site is unique, there is no stock of size
Are the items authentic?
Yes, all items on the site are official and authentic. Each item is carefully checked and inspected.
Is the payment secure?
Yes, all payments are secure thanks to our payment partners, known to all.
How do I care for my swimsuit?
For the care of jerseys with flocking, I recommend washing them by hand. Some jerseys are several years old and therefore require special care. I strongly advise against using the washing machine.